Privacy Policy

What we collect

Your name, the medications you register, the answers you give during a check-in, the summary and risk level produced from that conversation, and — if you turn it on — your reminder time. If you link a doctor, we store which doctor you are linked to.

Why we collect it

To hold a short daily conversation with you, to summarise it for the doctor you chose to link, and to flag anything that looks like it needs attention. We do not sell your data and we do not use the content of your conversations for advertising.

Who can see it

You, and the single doctor you linked with a pairing code. Nobody else with an account can read your data — access is enforced by the database itself, row by row. Our administrators can see account information and aggregate usage counts, never the content of your conversations.

Artificial intelligence

Your messages are sent to an AI provider to generate the conversation and the summary. The assistant never gives a diagnosis and never advises you to change, skip or add medication.

Retention and deletion

Your data stays while your account exists. You can export everything as a JSON file, or delete your account, at any time from your dashboard. Deleting removes your check-ins, medications, patient record and login.

Contact

Questions about your data: write to the address published on the CheckWell website.